Humans actually prefer talking to an AI than a support person, says gas giant as it cuts jobs
Centrica, owner of British Gas, is cutting 1,300 call centre jobs, and its chief executive says changing customer behaviour is…
World of Digital Media
Centrica, owner of British Gas, is cutting 1,300 call centre jobs, and its chief executive says changing customer behaviour is…
Intel has moved up the schedule for its next-generation 14A (1.4-nanometer) manufacturing process, giving its foundry turnaround an important new…
Google AI Pro subscribers are finally getting access to one of the best features Google announced at I/O this May.…
Plug in an LG monitor, and Windows might quietly install more than a driver. That’s what several owners found out…
Mozilla has released Firefox 153, giving people a built-in way to keep work, personal, shopping, and banking activity apart. The…
OpenAI is expanding ChatGPT into a new category with the launch of Health in ChatGPT, a feature that allows users…
A good mouse doesn’t get nearly as much attention as a laptop, but it’s one of those upgrades that quietly…
Framework delivered rare good news last month when it found a cheaper and better SSD for the Laptop 13 Pro.…
You might have asked Alexa to do plenty of dumb things over the years, but “figure out which of my…
Losing access to a Google account is rarely a quick fix, but Google has been actively working to make things…
Framework has built a reputation for shipping things other PC makers won’t even attempt, and its latest teaser keeps that…
I expected artificial intelligence to be faster in performing calculations or data analysis than humans. But emotional support is one…
Augmental first showed off its tongue-controlled MouthPad as a CES curiosity in 2024. Today, the device is a real product…
Apple is already working on a refreshed version of the MacBook Neo, only a few months after launching its cheapest…
Previous reports have indicated that Apple plans to launch redesigned MacBook Pros between the end of this year and early…