The hidden labor of modern tech support is turning us all into unpaid employees
I recently tried to cancel an order from a popular food delivery app and somehow ended up playing a tiny,…
The smart home was supposed to be open, but it’s becoming a toll booth
I grew up thinking that paying for a product meant getting the product. A laptop came with its features. A…
It might be a while longer before you can easily cancel subscriptions
The Federal Trade Commission had voted in a rule that would make it easier to cancel subscription services, but the…